Wandering Soul Services

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Terms and Conditions

Effective Date: 08/07/2025
Website: https://wanderingsoulservices.com

Welcome to Wandering Soul Services (a DBA of Wandering Soul Designs LLC). These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our site.

1. Services Provided

Wandering Soul Services offers landscape irrigation services, consultations, and related content through our website. We reserve the right to:

Modify, cancel, or refuse services at our discretion.
Change pricing or service details at any time without prior notice.
Limit service availability based on location, scheduling capacity, or other criteria.

2. Financial Transactions

When you make a payment or request a quote:

You agree to provide accurate billing information.
All transactions must be authorized by the cardholder or account owner.
We may use third-party services to process payments securely.
We reserve the right to refuse or refund any transaction at our sole discretion.

3. Website Content and Liability

We strive to provide accurate and up-to-date information, but:

Content may contain errors, technical issues, or outdated information.
We do not guarantee the accuracy, completeness, or usefulness of any information on the site.
We are not liable for any damages resulting from the use or inability to use our website or services, including outages, delays, or errors.

Use this website at your own risk.

4. Intellectual Property

Unless otherwise stated, all content on this website—including text, images, logos, videos, and designs—is the property of Wandering Soul Services (a DBA of Wandering Soul Designs LLC) and protected by copyright and other intellectual property laws.

You may not:

Reproduce, adapt, or distribute our content without written permission.
Use our content for commercial purposes without authorization.
Modify or create derivative works based on our content.

You may:

View content for personal, non-commercial use.
Share content with proper credit and a link back to our site (unless otherwise restricted).

5. User Conduct

By using our website, you agree not to:

Engage in unlawful activity or violate local/state/federal laws.
Post or send hateful, defamatory, harassing, or abusive content.
Upload or transmit spam, viruses, or harmful software.
Misrepresent your identity or impersonate others.
Promote third-party services or content without our consent.

We reserve the right to block, restrict, or remove access for users who violate these terms.

6. Account Management

If the website allows user accounts (for scheduling, quotes, etc.):

You are responsible for maintaining the confidentiality of your login information.
We may suspend or delete your account at any time for misuse or violation of these Terms.
You may cancel your account at any time by contacting us directly.

7. Cancellations and Refunds

You may cancel a service request by contacting us at least one hour in advance. Refunds, if applicable, are issued at our discretion. We reserve the right to cancel scheduled services due to weather, emergencies, or unforeseen circumstances.

8. External Links

Our website may include links to third-party websites. We are not responsible for the content, accuracy, or practices of these external sites. Visiting third-party sites is at your own risk.

9. Indemnification

You agree to indemnify and hold harmless Wandering Soul Services (a DBA of Wandering Soul Designs LLC), its employees, contractors, and affiliates from any claims, liabilities, damages, or expenses arising from your use of the site, services, or violation of these Terms.

10. Limitation of Liability

To the fullest extent permitted by law, Wandering Soul Services (a DBA of Wandering Soul Designs LLC) is not liable for any indirect, incidental, or consequential damages related to:

Website access or downtime
Service delays or failures
Misuse of content
Third-party links or services

11. Termination

We may terminate or suspend your access to the website or services at any time, without notice, for conduct that we believe violates these Terms or is harmful to other users or our business.

12. Governing Law

These Terms are governed by the laws of the State of North Carolina, without regard to conflict of law principles. Any legal disputes shall be resolved in the state or federal courts located in North Carolina.

13. Changes to These Terms

We reserve the right to update or change these Terms at any time. When we do, we will revise the “Effective Date” above. Continued use of the site after changes constitutes acceptance of the revised Terms.

14. Contact Us

If you have questions about these Terms, please contact us at:

Wandering Soul Services
Email: info@wanderingsoulservices.com
Address: PO Box 12283, Wilmington, NC 28405

Warranty Policy

Effective Date: 08/07/2025
Company Name: Wandering Soul Services
Website: https://wanderingsoulservices.com

1. Warranty Coverage

Wandering Soul Services (a DBA of Wandering Soul Designs LLC) (“we,” “us,” “our”) stands behind the quality of our workmanship and materials. We offer the following warranty on irrigation systems and related services:

Labor Warranty: All installation and repair labor is warranted for a period of 1 year from the date of completion.
Parts and Materials Warranty: Components such as sprinkler heads, valves, controllers, and piping are covered under the manufacturer’s warranty, which may vary from 1 to 5 years depending on the product.

If a covered issue arises within the warranty period, we will repair or replace the defective part or workmanship at no cost to the customer.

2. What’s Covered

This warranty applies to:

Irrigation system installations performed by Wandering Soul Services.
Repairs or modifications done by our irrigation technicians.
Programming and setup of irrigation controllers.

3. What’s Not Covered

This warranty does not cover:

Damage caused by improper use, abuse, tampering, or vandalism.
Issues resulting from natural disasters, freezing temperatures, flooding, or acts of God.
Normal wear and tear, clogged nozzles, dirty filters, or misaligned heads due to mowing or foot traffic.
Problems caused by work performed by another contractor or individual not affiliated with Wandering Soul Services.
Electrical surges or failure caused by power supply issues.

4. Customer Responsibilities

To maintain warranty coverage, customers must:

Operate the system in accordance with manufacturer guidelines and our technician's instructions.
Prevent freezing damage by properly winterizing the system, if applicable.
Notify us promptly (within 7 days) of any suspected issues.
Allow our technicians access to the property to evaluate and perform warranty repairs.

5. How to File a Warranty Claim

To request warranty service, please contact us using one of the following methods:

Phone: 910-685-5829
Email: wil@wanderingsoulservices.com
Website: https://wanderingsoulservices.com
Mailing Address: PO Box 12283, Wilmington, NC 28405

Please include:

A description of the issue
Date of installation or service
Photos (if possible)

6. Limitations and Disclaimers

This warranty is non-transferable and applies only to the original customer listed on the invoice.
Our liability is limited to the repair or replacement of defective materials or workmanship. We are not liable for indirect, incidental, or consequential damages.
No oral or written representation other than this policy will be considered binding.

7. Changes to This Policy

We reserve the right to modify this warranty policy at any time. Updates will be posted on our website with the new effective date.

Terms and Conditions

Warranty Policy

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